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Short-Term Rentals

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View the full range of cars available from eZhire. Our large fleet includes everything from small hatchbacks to large SUVs and exotic supercars.

Long-Term Rentals


Explore Long-Term Rentals

Enjoy the flexibility of having a car without long-term commitments of ownership or leasing, all paid in monthly instalments.

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Our car with driver option is great for convenient business travel or important personal trips. Travel in style with all the comfort you need.

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Traffic Fines
Learn how to check, pay and appeal traffic fines across the UAE.
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Discover how to get a UAE driving license and start driving.
Parking Guides
Understand how to pay for parking across the UAE and avoid hefty fines.


What Are Non-Rental Charges?

Non-rental charges refer to any extra charges that customers may incur during their car rental, outside of the payment for the vehicle.


Types of Non-Rental Charges

Traffic & Parking Fines  
Toll Fees  
Excess Mileage Fees  
Fuel Charges  
Insurance Premiums  
Payment Default Penalties  

The Charging Process

If you incur any non-rental charges during your rental, we will notify you by email or notification with a detailed breakdown of the charges.

  • Step 1 - Customer Notification

    If you incur non-rental charges, we will send you an invoice by email with a detailed breakdown of the charges. We'll also send a push notification.
  • Step 2 - Automatic Charge

    Shortly after, we will automatically charge the credit or debit card on file.
  • Step 3 - Receipt Email

    Finally, we will send a receipt to your inbox.

How Fine Charge Process Works

Fines are a common occurrence while renting in the UAE, but can take a while to come through. Below is an explanation of how the process works.

Fine Recorded
A driver incurs a fine while driving on roads in te UAE.
Authority Tells eZhire
The relevant authority, such as the RTA, informs eZhire. This can take between 1 week to 3 months.
We Notify You
After learning, we'll notify you within 48 hours with an invoice and automatically charge your card. We'll also send a receipt.
Non-Rental Charges

Service Charges

Please note that there is a service charge of up to 15% plus the fine amount for all non-rental payments.

This helps us to hire enough staff to process charges in a timely manner and improve the customer experience. Please be aware that non-rental charges can vary from case to case and from country to country.

Service Charges For Non-Rentals
Non-Rental Charges

Frequently Asked Questions

How much are non-rental charges?

Non-rental charges vary depending on the type. For exact information, please review our terms and conditions.

How will I know if I have non-rental charges? If you incur non-rental charges, we will notify you before charging your card.
How can I see evidence of the non-rental charge? To see evidence of your non-rental charge, please refer to the invoice and receipt in your inbox. For more information, you can reply to the email and we will be glad to help. Alternatively, you can contact us.
How do I request a refund? To request a refund, please reply to the email or contact our team.
Do you accept credit and debit cars? We accept all debit and credit cards.
What happens if my payment is declined?

If your payment is declined, we will contact you about resolving the payment.

What types of non-rental charges are there?

There are several types of non-rental charges, which are listed below:

  • Traffic Fines
  • Parking Fines
  • Toll Fees
  • Excess Mileage Fees
  • Fuel Charges
  • Insurance Premiums
  • Payment Default Penalties
  • Early Termination Penalties


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