Dubai’s Salik toll system helps traffic move smoothly across the city. Every time a car goes through a Salik gate, four dirhams are automatically charged. But some people don’t have to pay.
The Roads and Transport Authority (RTA) gives toll exemptions to people of determination (people with disabilities) to make driving easier. This guide shows who can get it, how to apply, and what documents are needed.
The Salik toll exemption applies to people of determination who fall under four disability categories:
|
Category |
Description |
|
Intellectual Disability |
Developmental or learning disabilities |
|
Physical Disability |
Mobility-related physical impairments |
|
Autism Spectrum Disorder |
Diagnosed cases of autism |
|
Visual Impairment |
Partial or complete loss of vision |
These categories cover a wide range of individuals, ensuring that those who truly need support can travel more affordably across Dubai.
Eligibility Conditions
The exemption applies if the person of determination owns the vehicle or is closely related to the vehicle owner.
Acceptable family relationships include parents, children, siblings, grandparents, grandchildren, and spouses.
You’ll need to submit proof of relationship — for example, a birth certificate (for children or parents) or a marriage certificate (for spouses).
This ensures the exemption is only used for vehicles genuinely connected to the applicant.
Documents Required
To apply for the exemption, gather the following:
Once your documents are ready, you can submit your application through the Salik website.
How to Apply:
Applying is simple and can be done online in just a few steps:
|
Step |
Action |
|
1 |
Visit the Salik website |
|
2 |
Go to the “Salik Services” section |
|
3 |
Select “Toll Exemption Request” |
|
4 |
Fill in your personal and vehicle details |
|
5 |
Upload your documents and submit your request |
|
6 |
For questions, call Salik’s helpline at 800-72545 |
You can also email your application and supporting documents directly to specialaccounts@salik.ae.
Once approved, toll fees for that specific vehicle will automatically be waived at all Salik gates.
This initiative highlights Dubai’s efforts to create a more inclusive and accessible transportation system.
For families of people of determination, the exemption provides real financial relief — especially for those who frequently drive through multiple Salik gates every day.
With 10 toll gates currently operating across Dubai, these savings can make a meaningful difference over time.
A. Anyone with a valid People of Determination Card or Sanad Card in one of the four disability categories.
A. Yes, if it belongs to a close family member and you can show proof.
A. Usually, a few working days after submitting the documents.
A. Yes, there’s no fee.
A. No, you need to apply for each car separately.